Our Service, Your Advantage

Sample order

Order up to 7 samples free of charge and receive a voucher. You can redeem this voucher when you place an order in our online shop.

You will find the button for ordering samples directly next to the product image on the article page.

Musterbutton

The following applies to sample orders:

For many products, we can send you the samples within 48 hours. These are marked accordingly.
If you have ordered samples from different manufacturers, you may receive individual shipments at different times.
If you do not find a sample button on the product, unfortunately sample dispatch is not possible.

Expert advice until 6pm!

Even outside showroom hours, we offer expert advice until 9pm. via the following channels:

via LiveChat on https://www.planeo.com/ | via email at info@planeo.com
via WhatsApp on +49 (0) 1759154305. For more information, see WhatsApp sample service.
by phone at +41 41 226 56 00

¹ We are available by phone from Monday to Friday from 9 a.m. to 6 p.m. and Saturday from 9 a.m. to 2 p.m. For the exhibition, Monday to Friday from 9 a.m. to 6 p.m. and Saturday from 9 a.m. to 2 p.m.² For express service there is a charge of 10 euros; for parcel and 50 euros; for forwarding deliveries. Express delivery is only possible within mainland Germany and if all products in the shopping basket are express-ready. In addition, notification by the delivery service is not required.³ The sample service includes up to 7 product samples and is free of charge for the delivery areas Germany, Europe 1 and Europe 2. You can see the sample availability by the sample button on the product page. ⁴The voucher is valid from an order value of 149 euros;. Several voucher campaigns cannot be combined with each other.^* While stocks last.