Get answers to your questions about shipping, delivery, payment methods, returns, contacting us and the ordering process. Simply click on the topic you need information on, for comprehensive first-hand advice.
planeo is available for you however you please - expert advice, call-back service, WhatsApp, questions about your order and more. Just contact us.
Shipping & Delivery
Would you like to find out more about shipping and delivery? Find out more.
Our service team provide professional support throughout the entire purchasing process and beyond. Find out more now!
The Order Process
Our service area offers you professional support throughout the entire purchasing process and beyond. Find out more now!
We offer multiple ways to pay. Find out about payment methods.
Return & Complaint
You want to return the ordered goods but you don’t know how to do it? Get help here!