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2. give us a call

Our order processing and sales staff will be happy to help you by phone:

Phone: +49 5222 960 4810

Fax: +49 5222 960 4820

For advice / questions about an offer, we are available at the following times

Sat: 9am - 2pm

For questions about the order, you can reach us at the following hours

Mon - Fri: 8am - 5pm

For complaints / returns we can be reached at the following times

Mo - Fr: 8am - 5pm

We look forward to your call! Your satisfaction is our benchmark.

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All prices incl. VAT plus shipping costs

1 We are available by phone from Monday to Friday from 8 a.m. to 5 p.m. and Saturday from 9 a.m. to 2 p.m. 2 For express delivery service, there is a charge of 10 euros; for the package and 50 euros; for the shipping deliveries. Express delivery is only possible within mainland Germany and only if all products in the shopping basket are ready for express delivery. In addition, notification by the delivery service is omitted. ³ The storage service is free for up to 9 months with the creation of a customer account and is only available for orders over €2,500; terraces, façades, and clearance items are excluded. 4 The sample service includes up to 5 product samples and is free of charge for the delivery areas: Germany, Europe 1 and 2. You can see the availability of the sample by clicking on the « sample » button on the product page. 5 The voucher is valid from an order value of 149 euros;. Multiple voucher promotions cannot be combined with each other.* While stocks last.

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